Message 7 of Hi Rama, I wouldn't bother with getting help from anyone from here they don't seem to know what they are doing. I phoned BT direct and got more help and resolved a lot quicker. Message 8 of He has raised a complaint and promised to keep it open till today. Could you look into it let me know the exact status. DanielS Moderator.
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Message 9 of BenH Contributor. Message 10 of We shoudnt have to do all the leg work to receive these vouchers we were promised. I think I might raise this with trading standards. Related Topics. Boots Voucher via Moneysupermarket. Did you get the help you needed? Show your appreciation! Click on the star next to a reply to say thanks. Simply tell us your postcode and we can quickly help you compare deals from leading internet providers.
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You can then compare them in order of monthly cost, data usage, average speeds or contract length. Get a quote in less than 1 minute. How to get faster broadband? What broadband do I need for streaming? A guide to switching your broadband provider.
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We typically list a phone plan that's included in the base package. This means some packages will not be listed with inclusive evening and weekend, mobile, or international calls. We do this partly due to low customer interest in these options, and also to ensure that the results grid does not get too confusing and remains as easy to use as possible.
There are many permutations of broadband and TV packages available from providers, particularly when sports and movie channels are included. In some cases, there may be more than one configuration of the same services, but at different prices. In these cases, we will only display the lower-priced option.
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This is to reduce confusion and help users find the better-value package. In some cases, a provider will offer multiple contract lengths on the same package. We will feature the deal that represents the best value, and may exclude other contract lengths if we think it represents a worse deal. The broadband market is constantly shifting so we update the provider and package details on a regular basis to ensure the results you see are up to date and accurate. However, if you spot an error anywhere, please do let us know so we can correct it. We currently default the ranking of results by First Year Cost a version of our listings which is Ofcom accredited.
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This is the total amount you will pay in the first year of your contract. In comparison calculations, bill credit and cashback are deducted from First Year Cost. We are also testing defaulting to a Recommended sort order not currently Ofcom accredited. We feel this highlights the best deals for our customers, by taking into account how popular they are with users and how easy it is to buy them on the provider's website. Recommended deals are defined by four factors: we take into account first year cost, the proportion of users that click to view a deal, the total number of clicks a deal receives, and the number of users who purchase that deal on the provider's website.
You can rank providers by:. We do have some sponsored listings, such as the Featured Deal. This is either a sponsored ad or a deal we strongly recommend. Some deals may also be marked as Editor's Pick. This is a sponsored deal but it does not affect its position in the results grid. Traffic management - also known as traffic shaping - is a technique used by broadband providers to prioritise, ration and even restrict how networks and connections are used by customers like you.
This is done to ensure a smooth-running service, even when a lot of are people using the internet at the same time. Think of broadband as a motorway. These days, most major broadband providers do not practise traffic management. Still, always check out your chosen provider's policy before taking out a plan with them, just in case it'll affect you. Read more about traffic management. This does not push up the cost of any service that you might subscribe to through our site and we do not charge you for any of the services we offer on the website.
In addition to this, our commercial arrangements do not impact on the way we list the providers or packages that appear in your results list. Our calculator lets you compare costs against other broadband providers , check for hidden costs and fair usage policies so you can make sure you are choosing the right deal for you. For the wider list of packages, sorted according to your chosen criteria, you can enter your postcode in the postcode box.
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